[{"data":1,"prerenderedAt":939},["ShallowReactive",2],{"navigation":3,"terms-conditions":133},[4,16,31,61,87,109,119],{"title":5,"path":6,"stem":7,"children":8,"icon":15},"Getting Started","/docs/getting-started","1.docs/1.getting-started/1.index",[9,11],{"title":10,"path":6,"stem":7},"Introduction",{"title":12,"path":13,"stem":14},"Quick Start","/docs/getting-started/quick-start","1.docs/1.getting-started/2.quick-start","i-lucide-book-open",{"title":17,"icon":18,"path":19,"stem":20,"children":21,"page":30},"Core Concepts","i-lucide-lightbulb","/docs/core-concepts","1.docs/2.core-concepts",[22,26],{"title":23,"path":24,"stem":25},"Data Structure","/docs/core-concepts/data-structure","1.docs/2.core-concepts/1.data-structure",{"title":27,"path":28,"stem":29},"Roles & Permissions","/docs/core-concepts/roles-and-permissions","1.docs/2.core-concepts/2.roles-and-permissions",false,{"title":32,"icon":33,"path":34,"stem":35,"children":36,"page":30},"Managing 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Issues","/docs/troubleshooting/common-issues","1.docs/7.troubleshooting/1.common-issues",{"title":130,"path":131,"stem":132},"Clear Browser Cache","/docs/troubleshooting/clear-browser-cache","1.docs/7.troubleshooting/2.clear-browser-cache",{"id":134,"title":135,"body":136,"description":932,"extension":933,"meta":934,"navigation":30,"path":935,"seo":936,"stem":937,"__hash__":938},"termsConditions/6.terms-conditions.md","Terms & Conditions",{"type":137,"value":138,"toc":877},"minimark",[139,143,150,153,160,163,168,196,198,202,211,214,216,220,223,234,237,241,264,266,270,276,279,293,296,301,304,308,311,329,331,335,339,368,372,375,383,386,390,393,404,410,414,420,444,448,455,459,462,483,489,493,519,523,529,532,536,539,541,545,549,552,556,569,573,576,578,582,586,600,604,607,621,625,628,630,634,638,644,647,658,662,667,670,684,688,691,695,698,712,714,718,722,728,739,743,746,757,761,764,766,770,774,780,784,787,798,802,805,809,812,816,819,823,826,828,832,835,837,841,844,864,866,871],[140,141,135],"h1",{"id":142},"terms-conditions",[144,145,146],"p",{},[147,148,149],"em",{},"Last updated: 29 Jan 2026",[144,151,152],{},"These terms govern your use of batapp. We've kept them as clear as possible while covering what matters legally.",[144,154,155,159],{},[156,157,158],"strong",{},"The short version:"," Use batapp for legitimate business purposes. Pay for your subscription. Don't do anything illegal or harmful. You own your data. We own the software.",[161,162],"hr",{},[164,165,167],"h2",{"id":166},"whos-who","Who's who",[169,170,171,178,184,190],"ul",{},[172,173,174,177],"li",{},[156,175,176],{},"batapp / we / us"," — Albertec IT Solutions CC (Reg No: 2008/017765/23)",[172,179,180,183],{},[156,181,182],{},"Service"," — The batapp web app, mobile apps, and all related features",[172,185,186,189],{},[156,187,188],{},"You / User"," — Anyone who uses batapp",[172,191,192,195],{},[156,193,194],{},"Your Data"," — Everything you add to batapp (assets, photos, locations, etc.)",[161,197],{},[164,199,201],{"id":200},"the-agreement","The agreement",[144,203,204,205,210],{},"By using batapp, you agree to these terms and our ",[206,207,209],"a",{"href":208},"/privacy-policy","Privacy Policy",". If you're signing up for a company, you're confirming you have authority to accept these terms on their behalf.",[144,212,213],{},"Don't agree? Don't use the service.",[161,215],{},[164,217,219],{"id":218},"what-you-can-do","What you can do",[144,221,222],{},"We grant you a license to:",[169,224,225,228,231],{},[172,226,227],{},"Use batapp for your internal business purposes",[172,229,230],{},"Use the mobile apps on devices you control",[172,232,233],{},"Access our documentation and help materials",[144,235,236],{},"This license lasts as long as you have an active subscription and follow these terms.",[164,238,240],{"id":239},"what-you-cant-do","What you can't do",[169,242,243,246,249,252,255,258,261],{},[172,244,245],{},"Copy, modify, or reverse-engineer the software",[172,247,248],{},"Resell, sublicense, or transfer your access",[172,250,251],{},"Build a competing product using batapp",[172,253,254],{},"Use batapp for anything illegal",[172,256,257],{},"Try to hack, overload, or disrupt the service",[172,259,260],{},"Access other users' accounts or data",[172,262,263],{},"Upload malware or harmful content",[161,265],{},[164,267,269],{"id":268},"your-data","Your data",[144,271,272,275],{},[156,273,274],{},"You own it."," Everything you put into batapp — assets, photos, locations, custom fields, check-out records — belongs to you.",[144,277,278],{},"We need permission to handle your data to run the service, so you grant us a license to store, process, display, and transmit your data as needed to:",[169,280,281,284,287,290],{},[172,282,283],{},"Operate batapp",[172,285,286],{},"Provide support",[172,288,289],{},"Improve the service",[172,291,292],{},"Keep things secure",[144,294,295],{},"That's it. We won't use your data for anything else without asking.",[297,298,300],"h3",{"id":299},"photos-and-location-data","Photos and location data",[144,302,303],{},"When you upload photos or capture GPS locations, we store them as part of your asset records. They're your data and follow the same rules.",[297,305,307],{"id":306},"what-happens-to-your-data-when-you-leave","What happens to your data when you leave",[144,309,310],{},"If you cancel or we terminate your account:",[169,312,313,320,323],{},[172,314,315,316,319],{},"You have ",[156,317,318],{},"30 days"," to export your data",[172,321,322],{},"After 30 days, we permanently delete it",[172,324,325,326,328],{},"Some records may be kept for legal compliance (see our ",[206,327,209],{"href":208},")",[161,330],{},[164,332,334],{"id":333},"paying-for-batapp","Paying for batapp",[297,336,338],{"id":337},"subscriptions-and-pricing","Subscriptions and pricing",[169,340,341,348,354,361],{},[172,342,343,344],{},"We offer monthly and annual plans — see our ",[206,345,347],{"href":346},"/pricing","pricing page",[172,349,350,351],{},"All prices are in ",[156,352,353],{},"South African Rand (ZAR)",[172,355,356,357,360],{},"Prices on our website ",[156,358,359],{},"include VAT"," unless stated otherwise",[172,362,363,364,367],{},"Fees are charged ",[156,365,366],{},"in advance"," at the start of each billing period",[297,369,371],{"id":370},"payment-methods","Payment methods",[144,373,374],{},"We accept:",[169,376,377,380],{},[172,378,379],{},"Credit and debit cards (Visa, Mastercard)",[172,381,382],{},"Other methods as shown at checkout",[144,384,385],{},"Payments are processed by our PCI-DSS certified payment provider. We never see or store your full card details.",[297,387,389],{"id":388},"authorising-payments","Authorising payments",[144,391,392],{},"By subscribing, you authorise us to charge your payment method:",[169,394,395,398,401],{},[172,396,397],{},"For the subscription fee at the start of each billing period",[172,399,400],{},"For any add-ons you purchase (extra users, asset packs)",[172,402,403],{},"Automatically on each renewal date until you cancel",[144,405,406,409],{},[156,407,408],{},"This is your consent to recurring billing."," You can cancel anytime to stop future charges.",[297,411,413],{"id":412},"automatic-renewal","Automatic renewal",[144,415,416,419],{},[156,417,418],{},"Your subscription renews automatically"," at the end of each billing period unless you cancel.",[169,421,422,429,432],{},[172,423,424,425,428],{},"We'll email you at least ",[156,426,427],{},"7 days before"," each renewal",[172,430,431],{},"The renewal email will confirm the amount to be charged",[172,433,434,435,439,440,443],{},"To cancel: email ",[206,436,438],{"href":437},"mailto:support@batapp.co.za","support@batapp.co.za"," ",[156,441,442],{},"before"," your renewal date",[297,445,447],{"id":446},"price-changes","Price changes",[144,449,450,451,454],{},"We may change prices with ",[156,452,453],{},"30 days' written notice",". Price changes apply from your next billing cycle after the notice period. If you don't agree with a price change, cancel before it takes effect.",[297,456,458],{"id":457},"failed-payments","Failed payments",[144,460,461],{},"If a payment fails:",[463,464,465,468,471,478],"ol",{},[172,466,467],{},"We'll notify you by email",[172,469,470],{},"We'll retry the payment a few times over the following days",[172,472,473,474,477],{},"After ",[156,475,476],{},"7 days"," of failed payments, we may suspend your access",[172,479,473,480,482],{},[156,481,318],{},", we may terminate your account",[144,484,485,488],{},[156,486,487],{},"Update your payment details promptly"," if your card expires or is declined. You can do this through your account settings or by contacting support.",[297,490,492],{"id":491},"refunds","Refunds",[169,494,495,501,507,513],{},[172,496,497,500],{},[156,498,499],{},"Monthly subscriptions:"," No refunds for partial months",[172,502,503,506],{},[156,504,505],{},"Annual subscriptions:"," No refunds for unused months, but you keep access until the period ends",[172,508,509,512],{},[156,510,511],{},"Our fault:"," If we terminate your account without cause, we'll refund the unused portion",[172,514,515,518],{},[156,516,517],{},"Billing errors:"," Contact us within 30 days and we'll correct any mistakes",[297,520,522],{"id":521},"disputes-and-chargebacks","Disputes and chargebacks",[144,524,525,526,528],{},"If you have a billing question, contact us first at ",[206,527,438],{"href":437}," — we'll sort it out.",[144,530,531],{},"If you dispute a charge with your bank (chargeback) without contacting us first, we may suspend your account while we investigate. Fraudulent chargebacks may result in account termination and collection action.",[297,533,535],{"id":534},"taxes","Taxes",[144,537,538],{},"You're responsible for any taxes applicable to your subscription. We'll charge VAT where required by South African law. If you're VAT-registered and need a tax invoice, contact support.",[161,540],{},[164,542,544],{"id":543},"how-the-service-works","How the service works",[297,546,548],{"id":547},"availability","Availability",[144,550,551],{},"We aim for 99% uptime. Sometimes we need maintenance — we'll give reasonable notice for planned downtime.",[297,553,555],{"id":554},"support","Support",[169,557,558,563,566],{},[172,559,560,561],{},"Email: ",[206,562,438],{"href":437},[172,564,565],{},"Hours: Monday–Friday, 8am–5pm SAST",[172,567,568],{},"Response times depend on your plan (Business subscription gets priority, and Enterprise has dedicated support channel as per SLA)",[297,570,572],{"id":571},"features-and-changes","Features and changes",[144,574,575],{},"We may add, modify, or remove features. We'll try to give notice for significant changes, especially if they affect how you use the service.",[161,577],{},[164,579,581],{"id":580},"security-and-access","Security and access",[297,583,585],{"id":584},"your-responsibility","Your responsibility",[169,587,588,591,594,597],{},[172,589,590],{},"Keep your login credentials secure",[172,592,593],{},"Don't share accounts",[172,595,596],{},"Use strong passwords",[172,598,599],{},"Tell us immediately if you suspect unauthorized access",[297,601,603],{"id":602},"role-based-access","Role-based access",[144,605,606],{},"batapp has different user roles. As an Admin, you're responsible for:",[169,608,609,612,615,618],{},[172,610,611],{},"Who gets access to your organisation",[172,613,614],{},"What role they have",[172,616,617],{},"Locking or unlocking accounts",[172,619,620],{},"Removing access when people leave",[297,622,624],{"id":623},"location-based-restrictions","Location-based restrictions",[144,626,627],{},"You can restrict users to specific locations. Configure this carefully — it's your responsibility to set appropriate access controls.",[161,629],{},[164,631,633],{"id":632},"the-legal-bits","The legal bits",[297,635,637],{"id":636},"disclaimer","Disclaimer",[144,639,640,643],{},[156,641,642],{},"batapp is provided \"as is.\""," We do our best to make it reliable and useful, but we can't guarantee it will be perfect, uninterrupted, or error-free.",[144,645,646],{},"We don't warrant that:",[169,648,649,652,655],{},[172,650,651],{},"The service will meet all your specific requirements",[172,653,654],{},"It will be available 100% of the time",[172,656,657],{},"All errors will be corrected immediately",[297,659,661],{"id":660},"limitation-of-liability","Limitation of liability",[144,663,664],{},[156,665,666],{},"Our maximum liability is limited to what you paid us in the 12 months before any claim.",[144,668,669],{},"We're not liable for:",[169,671,672,675,678,681],{},[172,673,674],{},"Indirect, incidental, or consequential damages",[172,676,677],{},"Lost profits or business interruption",[172,679,680],{},"Problems caused by third-party services",[172,682,683],{},"Data loss (except due to our gross negligence)",[297,685,687],{"id":686},"consumer-protection-act","Consumer Protection Act",[144,689,690],{},"If you're a consumer under South African law, some of these limitations may not apply to you. We don't exclude any rights you have under the Consumer Protection Act.",[297,692,694],{"id":693},"indemnity","Indemnity",[144,696,697],{},"You agree to protect us from claims arising from:",[169,699,700,703,706,709],{},[172,701,702],{},"Your use of batapp",[172,704,705],{},"Your violation of these terms",[172,707,708],{},"Your data or content",[172,710,711],{},"Your violation of someone else's rights",[161,713],{},[164,715,717],{"id":716},"account-termination","Account termination",[297,719,721],{"id":720},"you-can-leave-anytime","You can leave anytime",[144,723,724,725,727],{},"Cancel by emailing ",[206,726,438],{"href":437}," or through your account settings.",[169,729,730,733,736],{},[172,731,732],{},"Your access continues until the end of your current billing period",[172,734,735],{},"No further charges after cancellation",[172,737,738],{},"You won't get a refund for the remaining time, but you can keep using batapp until the period ends",[297,740,742],{"id":741},"we-can-terminate-if-needed","We can terminate if needed",[144,744,745],{},"We may terminate your access immediately if you:",[169,747,748,751,754],{},[172,749,750],{},"Seriously breach these terms",[172,752,753],{},"Don't pay after we've notified you",[172,755,756],{},"Do something that harms us or other users",[297,758,760],{"id":759},"what-survives-termination","What survives termination",[144,762,763],{},"Some parts of these terms continue after termination: intellectual property rights, liability limits, and governing law.",[161,765],{},[164,767,769],{"id":768},"general-terms","General terms",[297,771,773],{"id":772},"entire-agreement","Entire agreement",[144,775,776,777,779],{},"These terms plus our ",[206,778,209],{"href":208}," are the whole agreement between us. They replace any previous agreements about batapp.",[297,781,783],{"id":782},"changes-to-these-terms","Changes to these terms",[144,785,786],{},"We may update these terms. For significant changes:",[169,788,789,792,795],{},[172,790,791],{},"We'll email you",[172,793,794],{},"We'll note the changes on our website",[172,796,797],{},"Continued use means you accept the new terms",[297,799,801],{"id":800},"governing-law","Governing law",[144,803,804],{},"These terms are governed by South African law. Disputes go to South African courts.",[297,806,808],{"id":807},"assignment","Assignment",[144,810,811],{},"You can't transfer your account without our permission. We can transfer these terms if we're acquired or reorganise.",[297,813,815],{"id":814},"force-majeure","Force majeure",[144,817,818],{},"Neither of us is liable for delays caused by things beyond reasonable control — natural disasters, wars, internet outages, pandemics, etc.",[297,820,822],{"id":821},"severability","Severability",[144,824,825],{},"If any part of these terms is found unenforceable, the rest still applies.",[161,827],{},[164,829,831],{"id":830},"beta-notice","Beta notice",[144,833,834],{},"batapp is currently in beta. Things may change. Features may be added or removed. By using the beta, you accept that the service is still being refined.",[161,836],{},[164,838,840],{"id":839},"contact-us","Contact us",[144,842,843],{},"Questions about these terms?",[169,845,846,852,856],{},[172,847,848,851],{},[156,849,850],{},"Albertec IT Solutions CC"," (Reg No: 2008/017765/23)",[172,853,560,854],{},[206,855,438],{"href":437},[172,857,858,859],{},"Website: ",[206,860,861],{"href":861,"rel":862},"https://batapp.co.za",[863],"nofollow",[161,865],{},[144,867,868],{},[156,869,870],{},"By using batapp, you agree to these terms.",[144,872,873],{},[206,874,876],{"href":875},"/","Back Home",{"title":878,"searchDepth":879,"depth":879,"links":880},"",2,[881,882,883,884,885,890,901,906,911,917,922,930,931],{"id":166,"depth":879,"text":167},{"id":200,"depth":879,"text":201},{"id":218,"depth":879,"text":219},{"id":239,"depth":879,"text":240},{"id":268,"depth":879,"text":269,"children":886},[887,889],{"id":299,"depth":888,"text":300},3,{"id":306,"depth":888,"text":307},{"id":333,"depth":879,"text":334,"children":891},[892,893,894,895,896,897,898,899,900],{"id":337,"depth":888,"text":338},{"id":370,"depth":888,"text":371},{"id":388,"depth":888,"text":389},{"id":412,"depth":888,"text":413},{"id":446,"depth":888,"text":447},{"id":457,"depth":888,"text":458},{"id":491,"depth":888,"text":492},{"id":521,"depth":888,"text":522},{"id":534,"depth":888,"text":535},{"id":543,"depth":879,"text":544,"children":902},[903,904,905],{"id":547,"depth":888,"text":548},{"id":554,"depth":888,"text":555},{"id":571,"depth":888,"text":572},{"id":580,"depth":879,"text":581,"children":907},[908,909,910],{"id":584,"depth":888,"text":585},{"id":602,"depth":888,"text":603},{"id":623,"depth":888,"text":624},{"id":632,"depth":879,"text":633,"children":912},[913,914,915,916],{"id":636,"depth":888,"text":637},{"id":660,"depth":888,"text":661},{"id":686,"depth":888,"text":687},{"id":693,"depth":888,"text":694},{"id":716,"depth":879,"text":717,"children":918},[919,920,921],{"id":720,"depth":888,"text":721},{"id":741,"depth":888,"text":742},{"id":759,"depth":888,"text":760},{"id":768,"depth":879,"text":769,"children":923},[924,925,926,927,928,929],{"id":772,"depth":888,"text":773},{"id":782,"depth":888,"text":783},{"id":800,"depth":888,"text":801},{"id":807,"depth":888,"text":808},{"id":814,"depth":888,"text":815},{"id":821,"depth":888,"text":822},{"id":830,"depth":879,"text":831},{"id":839,"depth":879,"text":840},"Terms and Conditions for using batapp services","md",{},"/terms-conditions",{"title":135,"description":932},"6.terms-conditions","6noRd5mq2K4A02h-PRBNkg7x0mGb2pcEbx54jTs43kE",1772547353942]