[{"data":1,"prerenderedAt":408},["ShallowReactive",2],{"navigation":3,"dpa":133},[4,16,31,61,87,109,119],{"title":5,"path":6,"stem":7,"children":8,"icon":15},"Getting Started","/docs/getting-started","1.docs/1.getting-started/1.index",[9,11],{"title":10,"path":6,"stem":7},"Introduction",{"title":12,"path":13,"stem":14},"Quick Start","/docs/getting-started/quick-start","1.docs/1.getting-started/2.quick-start","i-lucide-book-open",{"title":17,"icon":18,"path":19,"stem":20,"children":21,"page":30},"Core Concepts","i-lucide-lightbulb","/docs/core-concepts","1.docs/2.core-concepts",[22,26],{"title":23,"path":24,"stem":25},"Data Structure","/docs/core-concepts/data-structure","1.docs/2.core-concepts/1.data-structure",{"title":27,"path":28,"stem":29},"Roles & Permissions","/docs/core-concepts/roles-and-permissions","1.docs/2.core-concepts/2.roles-and-permissions",false,{"title":32,"icon":33,"path":34,"stem":35,"children":36,"page":30},"Managing Assets","i-lucide-package","/docs/managing-assets","1.docs/3.managing-assets",[37,41,45,49,53,57],{"title":38,"path":39,"stem":40},"Asset List","/docs/managing-assets/asset-list","1.docs/3.managing-assets/1.asset-list",{"title":42,"path":43,"stem":44},"Add & Edit Assets","/docs/managing-assets/add-edit-asset","1.docs/3.managing-assets/2.add-edit-asset",{"title":46,"path":47,"stem":48},"Statuses & Conditions","/docs/managing-assets/asset-status","1.docs/3.managing-assets/3.asset-status",{"title":50,"path":51,"stem":52},"Photos","/docs/managing-assets/photos","1.docs/3.managing-assets/4.photos",{"title":54,"path":55,"stem":56},"Geolocation","/docs/managing-assets/geolocation","1.docs/3.managing-assets/5.geolocation",{"title":58,"path":59,"stem":60},"Barcode Scanning","/docs/managing-assets/barcode-scanning","1.docs/3.managing-assets/6.barcode-scanning",{"title":62,"icon":63,"path":64,"stem":65,"children":66,"page":30},"Data Management","i-lucide-database","/docs/data-management","1.docs/4.data-management",[67,71,75,79,83],{"title":68,"path":69,"stem":70},"Categories & Types","/docs/data-management/categories-and-types","1.docs/4.data-management/1.categories-and-types",{"title":72,"path":73,"stem":74},"Locations","/docs/data-management/locations","1.docs/4.data-management/2.locations",{"title":76,"path":77,"stem":78},"Import","/docs/data-management/import","1.docs/4.data-management/3.import",{"title":80,"path":81,"stem":82},"Export","/docs/data-management/export","1.docs/4.data-management/4.export",{"title":84,"path":85,"stem":86},"Reports","/docs/data-management/reports","1.docs/4.data-management/5.reports",{"title":88,"icon":89,"path":90,"stem":91,"children":92,"page":30},"Organisation","i-lucide-building-2","/docs/organisation","1.docs/5.organisation",[93,97,101,105],{"title":94,"path":95,"stem":96},"Organisation Settings","/docs/organisation/organisation-settings","1.docs/5.organisation/1.organisation-settings",{"title":98,"path":99,"stem":100},"Members","/docs/organisation/members","1.docs/5.organisation/2.members",{"title":102,"path":103,"stem":104},"Custom Configuration","/docs/organisation/custom-configuration","1.docs/5.organisation/3.custom-configuration",{"title":106,"path":107,"stem":108},"Your Profile","/docs/organisation/your-profile","1.docs/5.organisation/4.your-profile",{"title":110,"icon":111,"path":112,"stem":113,"children":114,"page":30},"Mobile & Sync","i-lucide-smartphone","/docs/mobile-and-sync","1.docs/6.mobile-and-sync",[115],{"title":116,"path":117,"stem":118},"Mobile App","/docs/mobile-and-sync/mobile-app","1.docs/6.mobile-and-sync/1.mobile-app",{"title":120,"icon":121,"path":122,"stem":123,"children":124,"page":30},"Troubleshooting","i-lucide-wrench","/docs/troubleshooting","1.docs/7.troubleshooting",[125,129],{"title":126,"path":127,"stem":128},"Common Issues","/docs/troubleshooting/common-issues","1.docs/7.troubleshooting/1.common-issues",{"title":130,"path":131,"stem":132},"Clear Browser Cache","/docs/troubleshooting/clear-browser-cache","1.docs/7.troubleshooting/2.clear-browser-cache",{"id":134,"title":135,"body":136,"description":401,"extension":402,"meta":403,"navigation":30,"path":404,"seo":405,"stem":406,"__hash__":407},"dpa/9.dpa.md","Data Processing Addendum",{"type":137,"value":138,"toc":390},"minimark",[139,143,150,164,170,173,176,181,205,217,219,223,251,253,257,260,318,320,324,333,335,339,346,348,352,360,362,366,382,384],[140,141,135],"h1",{"id":142},"data-processing-addendum",[144,145,146],"p",{},[147,148,149],"em",{},"Last updated: 29 June 2026",[144,151,152,153,157,158,163],{},"This Addendum explains how we handle personal data ",[154,155,156],"strong",{},"on your organisation's behalf"," when you use batapp. It applies whenever your use of the service involves us processing personal data for you, and it forms part of our ",[159,160,162],"a",{"href":161},"/terms-conditions","Terms & Conditions",".",[144,165,166,169],{},[154,167,168],{},"The short version:"," For the data your organisation puts into batapp, your organisation is in charge (the responsible party / controller) and we act on your instructions (the operator / processor). We protect that data, only use approved subprocessors, help you meet your obligations, and return or delete the data when you leave.",[144,171,172],{},"It's designed to satisfy the written-contract requirement under section 21 of POPIA, and to align with Article 28 of the GDPR where it applies.",[174,175],"hr",{},[177,178,180],"h2",{"id":179},"whos-who","Who's who",[182,183,184,195],"ul",{},[185,186,187,190,191,194],"li",{},[154,188,189],{},"Customer / you"," — the organisation using batapp. For the personal data in your account (your staff, and any individuals in your asset records), you are the ",[154,192,193],{},"responsible party"," (controller).",[185,196,197,200,201,204],{},[154,198,199],{},"Albertec / we / us"," — Albertec IT Solutions CC (Reg No: 2008/017765/23), provider of batapp. For that data, we act as your ",[154,202,203],{},"operator"," (processor).",[144,206,207,208,211,212,216],{},"For your own account, billing and support data, ",[154,209,210],{},"we"," are the responsible party — that's covered by our ",[159,213,215],{"href":214},"/privacy-policy","Privacy Policy",", not this Addendum.",[174,218],{},[177,220,222],{"id":221},"what-we-process-and-why","What we process, and why",[182,224,225,231,239,245],{},[185,226,227,230],{},[154,228,229],{},"Purpose of processing"," — To provide, support, secure and improve batapp for you",[185,232,233,236,237],{},[154,234,235],{},"Duration of processing"," — For as long as you use the service, plus the retention periods in our ",[159,238,215],{"href":214},[185,240,241,244],{},[154,242,243],{},"Types of data"," — Account and user details (names, emails, roles); asset records and any personal data you choose to include in them; photos and location data you capture; usage and device information",[185,246,247,250],{},[154,248,249],{},"Categories of people"," — Your staff and authorised users, and any individuals referenced in your asset data",[174,252],{},[177,254,256],{"id":255},"our-obligations","Our obligations",[144,258,259],{},"We will:",[261,262,263,269,275,286,297,303,309],"ol",{},[185,264,265,268],{},[154,266,267],{},"Process on your instructions"," — use the data only to provide the service and as set out here, not for our own unrelated purposes.",[185,270,271,274],{},[154,272,273],{},"Keep it confidential"," — limit access to staff who need it, under confidentiality obligations.",[185,276,277,280,281,285],{},[154,278,279],{},"Secure it"," — apply the technical and organisational measures described in our ",[159,282,284],{"href":283},"/security","Security Overview",", including encryption, access control and encrypted backups.",[185,287,288,291,292,296],{},[154,289,290],{},"Use only approved subprocessors"," — see our ",[159,293,295],{"href":294},"/subprocessors","Subprocessors"," page, and keep data-protection terms in place with them. We remain responsible for what they do.",[185,298,299,302],{},[154,300,301],{},"Help you respond to individuals"," — assist, as far as reasonably possible, when someone exercises their rights (access, correction, deletion, and so on).",[185,304,305,308],{},[154,306,307],{},"Tell you about breaches"," — notify you without undue delay if we become aware of a security breach affecting your data, with the information you need to meet your own obligations.",[185,310,311,314,315,317],{},[154,312,313],{},"Return or delete the data"," — on termination, give you the chance to export, then delete the data in line with the retention periods in our ",[159,316,215],{"href":214}," (some records are kept longer where law requires).",[174,319],{},[177,321,323],{"id":322},"international-transfers","International transfers",[144,325,326,327,329,330,332],{},"Your data is hosted in the EU (Germany), as described in our ",[159,328,215],{"href":214}," and ",[159,331,284],{"href":283},". Where personal data is transferred across borders to reach our EU infrastructure, we rely on the EU's recognised level of data protection and on contractual safeguards with our providers.",[174,334],{},[177,336,338],{"id":337},"audits-and-information","Audits and information",[144,340,341,342,345],{},"We'll provide the information reasonably needed to show we're meeting this Addendum, and support audits to a degree appropriate for a shared SaaS service. More detailed assurance is available to Enterprise customers as part of an Enterprise agreement (see our ",[159,343,344],{"href":161},"Terms",").",[174,347],{},[177,349,351],{"id":350},"putting-this-in-place","Putting this in place",[144,353,354,355,359],{},"This Addendum applies automatically when you use batapp to process personal data — you don't need to send us anything. If your procurement process needs a signed copy, contact ",[159,356,358],{"href":357},"mailto:support@batapp.co.za","support@batapp.co.za"," and we'll arrange one.",[174,361],{},[177,363,365],{"id":364},"contact","Contact",[182,367,368,374,377],{},[185,369,370,373],{},[154,371,372],{},"Albertec IT Solutions CC"," (Reg No: 2008/017765/23)",[185,375,376],{},"Information Officer: Theuns Alberts",[185,378,379,380],{},"Email: ",[159,381,358],{"href":357},[174,383],{},[144,385,386],{},[159,387,389],{"href":388},"/","Back Home",{"title":391,"searchDepth":392,"depth":392,"links":393},"",2,[394,395,396,397,398,399,400],{"id":179,"depth":392,"text":180},{"id":221,"depth":392,"text":222},{"id":255,"depth":392,"text":256},{"id":322,"depth":392,"text":323},{"id":337,"depth":392,"text":338},{"id":350,"depth":392,"text":351},{"id":364,"depth":392,"text":365},"How Albertec processes personal data on your organisation's behalf when you use batapp — roles, security, subprocessors, transfers and deletion","md",{},"/dpa",{"title":135,"description":401},"9.dpa","x7pNhC5NqP46KmA2BQwb1WRxj_ybPE2-AX058yhT8yY",1782842427793]